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Frequently Asked Questions

Find answers to common questions about MyConvergenceAssistant

General

What is "The Great Convergence"?
The Great Convergence refers to the simultaneous acceleration and intersection of major technological, social, environmental, and geopolitical changes happening in our world today. We track 10 critical domains including artificial intelligence, climate change, economic systems, geopolitics, technology, social dynamics, and more.
What is MyConvergenceAssistant?
MyConvergenceAssistant is a multi-faceted platform designed to help you track, understand, prepare and succeed through "The Great Convergence." We provide real-time monitoring, AI-powered insights, and risk assessment tools to help you navigate this transformative era.
Who is MyConvergenceAssistant for?

Our member portal is primarily focused on everyday people who are unaware of the powerful forces shaping their future. We hope to give them manageable data, understanding and tools that can help them plan for themselves and others they care about.

Our next level-Premium Service (coming in 2026) - will be utilized by:

  • Researchers and analysts studying global trends
  • Business leaders planning for future scenarios
  • Policy makers understanding systemic risks
  • Educators teaching about global challenges
What domains do you track?
We track 10 critical domains:
  1. Artificial Intelligence & Automation
  2. Robotics
  3. Quantum Discoveries
  4. Health & Longevity
  5. Climate Change
  6. Employment and Productivity
  7. Economies & Tokenization
  8. Global Power Shifts
  9. Consciousness Research
  10. Belief System Conflicts

Pricing & Subscriptions

What subscription tiers do you offer?
  • Free Explorer - $0/month - Basic access to convergence tracking. Email only required.
  • MyConvergenceAssistant/Community Member - $4.99/month or $49.99/annually - Full AI Companion access with unlimited conversations, advanced risk assessment tools, community participation, and priority content updates.
  • Premium Researcher - Pricing to be determined (coming 2026)
How do I upgrade or downgrade my subscription?
Log into your account, go to Settings > Subscription, and select your desired tier. Changes take effect immediately for upgrades, or at the end of your current billing cycle for downgrades.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal.
Can I cancel anytime?
Yes! You can cancel your subscription at any time from your account settings. You'll retain access until the end of your current billing period.
Do you offer refunds?
At this point we do not offer refunds. However, your subscription will not auto renew once cancelled, for both monthly and annual memberships. Our Free Explorer tier allows you to experience the initial tracking platform before committing to a paid subscription.

AI Companion

What is the AI Companion?
The AI Companion is your personalized guide to understanding The Great Convergence and help in making convergence-related decisions. It uses advanced artificial intelligence to answer your questions, provide insights, and help you interpret complex trends across all tracked domains.
How does the AI Companion work?
The AI Companion is one of the common updated large language models that are available. It is hosted through Emergent.ai, which also hosts MyConvergenceAssistant. The model has a set of data regarding the convergence, the MyConvergenceAssistant portal and how they work together. You can also allow it to see your risk assessment scores by clicking on one of the buttons. The AI model then uses this information to answer your questions and provide insights based on its combined knowledge.
Is the AI Companion's advice professional guidance?
No. The AI Companion provides educational information and analysis only. It is NOT a substitute for professional advice from qualified experts in finance, law, medicine, or other specialized fields. Always consult appropriate professionals for important decisions.
How many questions can I ask the AI Companion?
  • Free Explorer: Limited to 10 questions per month
  • Community Member: Unlimited questions
  • Premium Analyst: Unlimited questions with priority processing
Can the AI Companion predict the future?
No. The AI Companion analyzes current trends and historical patterns to provide informed perspectives, but it cannot predict future events. All "predictions" in the data cards are projections based on authoritative voices and patterns in the data.

Risk Assessment Tools

What are Risk Assessment tools?
Our Risk Assessment tool helps you evaluate potential impacts of convergence trends on your current state of life. It asks you twenty-five questions related to how the convergence could impact you and asks you to rate yourself based on those questions.
How accurate are the risk assessments?
A risk assessment is based on the user's input, so it is only as accurate as the user is accurate. The resulting numbers are averaged based on the user's input over five questions. The plan suggestions are derived from a long list of possible answers tied to the user's input. There isn't any web searching or high-level analysis in the risk assessment process.
Can I create custom risk scenarios?
Since the AI Companion has a large amount of knowledge it could potentially answer questions related to risk scenarios. The AI Companion answers are limited in size capacity so it might be a summarized version, but it is possible. If you want a deeper understanding, you can use an outside source AI model that has a broader research capacity.

The Convergence Community

Why have a community, with so many other social media options?
Our community is focused on this one thing: Helping people understand and get to the other side of the Great Convergence. As things unfold, other communities and social platforms will be full of conversations about what is happening. Also, we do not advertise. Our membership costs are intended to cover expenses. We won't feed you ads you don't want, or pop-ups you can't get rid of. We aren't manipulating algorithms to control your behavior. We are focused on quality information and action plans for your future.
Who can participate in the community?
Any MyConvergenceAssistant Member or Premium Member can participate in the community.
What are the community guidelines?

Code of Conduct:

  • Be respectful and assume positive intent.
  • No harassment, hate speech, or personal attacks.
  • Protect privacy; do not post personal data without consent.
  • Report abuse using the report tools; do not engage.
  • Follow local laws and platform terms.

Posting Guidelines:

  • Search existing threads before posting to avoid duplicates.
  • Use clear titles and include details (what you tried, context, goals).
  • Tag your question with at least one relevant topic.
  • Mark accepted answers to help others find solutions.
How is the community moderated?
Our team moderates content to ensure quality and compliance with guidelines. Users can report inappropriate content, and violations may result in warnings or account suspension.

Account & Privacy

How do I create an account?
Click "Sign Up" on our homepage, provide your email address and create a password. You must be at least 13 years old to create an account.
What information do you collect?
We collect information you provide (email, profile details), usage data (how you interact with the platform), and technical data (device, browser, IP address). See our Privacy Policy for complete details.
How do you protect my data?
MyConvergenceAssistant is housed within the encrypted environment of Emergent.ai. All purchases are processed by the encryption system of Stripe Payments. MyCA or Emergent does not manage payment information. Emergent uses industry-best in class encryption, secure servers, regular security audits, and strict access controls. We never sell your personal information to third parties.
Can I delete my account?
Yes. On the member Welcome page, click on the hamburger menu in the upper right-hand corner of the page. Click on Account. On the account page look for the Data and Privacy card. You will see a "Delete Account" button. However you first must use the "Billing" card and cancel your subscription. Then you can delete your account. This will permanently remove your data within 30 days, subject to legal retention requirements.
Do you comply with privacy laws?
Yes. We comply with CCPA (California), GDPR (EU), Illinois PIPA, and other applicable privacy regulations. You have rights to access, correct, and delete your data.

Billing & Payments

When will I be charged?
You're charged immediately upon subscribing, then automatically on your renewal date (monthly or annually depending on your plan).
Will my subscription auto-renew?
Yes, subscriptions automatically renew unless you cancel before your renewal date.
How do I update my payment information?
Log in to your account, go to Hamburger Menu > Account > Billing Card, and update your payment method.
What happens if my payment fails?
We'll attempt to process payment multiple times and send you email notifications. If payment continues to fail, your account will be downgraded to Free Explorer after 7 days.
Do you offer discounts for annual subscriptions?
Occasionally we do promotional discounts, but we are attempting to keep our membership at a very low price so most people can get connected. $4.99 a month is generally less than a newspaper, or cup of coffee at many locations.
Can I get an invoice or receipt?
Yes. Your Stripe payments should automatically provide you with an email receipt. If you don't receive one please contact us at mycasupport@planetgel-o.com.

Technical Support

How do I contact support?
The site isn't working properly. What should I do?
First, try clearing your browser cache and cookies, or try a different browser. If problems persist, contact support with details about your device, browser, and the specific issue.
Do you have a mobile app?
Not yet, but our website is fully mobile-responsive and works on all devices. A dedicated mobile app is on our roadmap for future development.
What browsers do you support?
We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, keep your browser updated.
Can I export my data?
MyConvergenceAssistant members can go to the Data and Privacy card at Hamburger Menu > Account and click on the button to download data.

Getting Started

Where do I start?

On the Welcome Page there are three videos that tell you about The Great Convergence and how to use the site. Watching the three videos will be the best place to start. After that you can follow these steps:

  1. Complete your profile in Settings
  2. Explore the 10 tracked domains on the Dashboard
  3. Ask your first question to the AI Companion
  4. Run a basic risk assessment
  5. Browse community discussions
What's the best way to use MyConvergenceAssistant?
  • Daily: Check your dashboard for critical updates
  • Weekly: Review trend analysis and community discussions
  • Monthly: Run comprehensive risk assessments
  • Ongoing: Ask the AI Companion questions as they arise
Can I suggest new features?
Absolutely! We welcome feedback. Email suggestions to mycasupport@planetgel-o.com or post in our community feedback forum.
Do you offer training or tutorials?
Not yet, but we hope to add training materials in the future.

Still Have Questions?

If you didn't find your answer here, please contact us:

mycasupport@planetgel-o.com

We typically respond within 48 hours.

Last Updated: December 2025