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Terms of Service

MyConvergenceAssistant — Planetgel-O Enterprises LLC

Effective Date: December 1, 2025    Last Updated: November 27, 2025

1. Acceptance of Terms

1.1 Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Planetgel-O Enterprises LLC ("we," "us," "our," or "Company") governing your access to and use of MyConvergenceAssistant, including the website and all related services, features, content, and functionality (collectively, the "Service").

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1.2 Privacy Policy

Our Privacy Policy explains how we collect, use, and share your information. By using the Service, you also agree to our Privacy Policy, which is incorporated into these Terms by reference.

1.3 Additional Policies

Certain features of the Service may be subject to additional terms, guidelines, or rules that will be posted in connection with those features. All such additional terms are incorporated into these Terms by reference.

1.4 Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and may terminate your account.

2. Description of Service

2.1 What is MyConvergenceAssistant?

MyConvergenceAssistant is a risk intelligence and planning platform designed to help individuals and families navigate "The Great Convergence" — ten major forces converging to reshape the world over the next 3–10 years.

2.2 Service Features

The Service may include:

2.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, including changing features, functionality, or content, imposing limits, or restricting access, with or without notice. We will provide reasonable notice of material changes that significantly affect your use of the Service where practicable.

2.4 No Warranty of Availability

We strive for high availability but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, technical issues, third-party outages, or force majeure events.

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 13 years old to use the Service. If you are between 13 and 17, you may use the Service only with the involvement, supervision, and approval of a parent or legal guardian. By using the Service, you represent and warrant that you meet these requirements and have the legal capacity to enter into a binding agreement.

3.2 Prohibited Users

You may not use the Service if you are under 13, have been previously banned or suspended, are prohibited by law from using the Service, or are located in a country subject to U.S. trade embargoes or sanctions.

3.3 Account Registration

To access certain features, you must create an account by providing a unique username, a valid email address, a secure password (with complexity requirements), and any applicable promotional or coupon codes.

3.4 Account Accuracy

You agree to provide accurate, current, and complete information during registration, maintain and promptly update your account information, and accept responsibility for all activities under your account.

3.5 Account Security

You are responsible for maintaining the confidentiality of your password, not sharing your credentials, and logging out on shared or public devices. We are not liable for loss or damage arising from your failure to protect your account credentials.

3.6 One Account Per Person

Each person may maintain only one active account. Creating multiple accounts to evade restrictions or abuse features is prohibited.

3.7 Email Verification

We may require you to verify your email address before accessing certain features. You agree to complete verification when required.

4. Subscription Plans and Payment Terms

If you subscribe to paid tiers, the following terms apply (where those tiers are available):

5. Free Trial and Cancellation

From time to time we may offer free trials or promotional periods. Where offered:

Refunds, if any, will be handled consistent with the refund language in the full Terms you reviewed.

6. User Responsibilities and Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with these Terms and all applicable laws. You agree not to:

7. Community Guidelines

When participating in any community features, you agree to:

We may moderate, remove, or restrict content and accounts that violate these guidelines.

8. Intellectual Property Rights

The Service and its contents, features, and functionality (including text, graphics, logos, and software) are owned by Planetgel-O Enterprises LLC or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use, subject to these Terms.

9. User-Generated Content

Certain features may allow you to submit or share content (such as posts, comments, or action plans). You retain ownership of your content but grant us a license to use, reproduce, distribute, and display that content in connection with operating and improving the Service. You are responsible for ensuring that your content does not violate any laws or rights of others.

10. AI Companion and Risk Assessment Disclaimers

The AI Companion and risk assessment tools are educational and informational only. They do not provide professional advice (legal, financial, medical, or otherwise) and should not be relied on for critical decisions. You are responsible for verifying information and consulting qualified professionals where appropriate.

11. Third-Party Services and Links

The Service may integrate with or link to third-party services (such as payment processors, analytics providers, or external websites). Your use of third-party services is governed by their own terms and policies, and we are not responsible for their practices.

12. Disclaimers and Limitations of Liability

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, secure, or that results will be accurate or reliable.

To the fullest extent permitted by law, Planetgel-O Enterprises LLC and its affiliates will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of profits or data, arising out of or in connection with your use of the Service. To the extent any liability cannot be excluded, our total aggregate liability will not exceed the amount you paid to us in the 12 months preceding the event giving rise to the claim or one hundred dollars (US $100), whichever is greater.

13. Indemnification

You agree to indemnify, defend, and hold harmless Planetgel-O Enterprises LLC and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Service, your violation of these Terms, or your violation of any rights of another person or entity.

14. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent or harmful behavior, or if we discontinue the Service. Upon termination, your right to use the Service will immediately cease.

15. Dispute Resolution and Arbitration

Before initiating a formal dispute, you agree to contact us at mycasupport@planetgel-o.com to attempt to resolve the dispute informally. If we cannot resolve the dispute informally, certain disputes may be subject to binding arbitration and a waiver of class actions and jury trials, as described in the full Terms of Service you reviewed.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles. Subject to any arbitration provisions, any disputes arising from or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Cook County, Illinois, and you consent to their jurisdiction.

17. Miscellaneous

These Terms, together with the Privacy Policy and any additional policies referenced herein, constitute the entire agreement between you and Planetgel-O Enterprises LLC regarding the Service. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision.

18. Contact Information

If you have questions, concerns, or disputes regarding these Terms or the Service, please contact us:

All Inquiries: mycasupport@planetgel-o.com

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.